Looking for a Talented and proven track performance Manager for our new location.
(Palms Crossing Plaza, W Expressway 83)
Amazing Lash Studio® Manager Benefits:
- Competitive salary
- Peformance Monthly Bonus
- Medical Insurance
- Paid Time Off (PTO)
- Free and discounted services
- Anniversary Bonus
Management Responsibilities
- Act as the general manager / operations manager of the Amazing Lash Studio® location: Manage and oversee all aspects of studio operations.
- Operations manager duties include ensuring a high level of service, and execution of organizational standards.
- High level of processes and audits to ensure consistency
- Drive staff performance through 1-1 coaching, training, role modeling, etc.
- Acts as main sales manager and sales trainer by identifying training needs and providing ongoing training, coaching, and role-playing opportunities to the team as needed
- Sales management duties include management and motivation to set, achieve, and exceed personal, team, and individual membership sales and retail sales goals.
- Assists studio owner in setting and achieving membership and retail sales goals
- Consistently creates a friendly environment for guests by greeting, assisting, and quickly responding to customer questions and needs
- Demonstrates desired behavior for staff including focus on membership sales, customer service, cash management, retail sales, member retention, staff interaction, and follow-up with guests.
- Provides strong leadership / management presence
- Maintains quality service by enforcing organization standards
- Coaches and trains sales associates / customer service and esthetician and cosmetologist staff on the sales and operations process
- Manages sales associates / customer service and esthetician and cosmetologist staff and schedules
- Inventory management
- Maintains an impeccable and clean studio
Manager Qualifications
- Experience in management including but not limited to experience as a sales manager, operations manager, and/or general manager.
- Minimum management career experience of 4 years with proven track history of managing a high standard performance operation.
- Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
- Implement structure, policies, and procedures.
- Customer Service oriented
- Multiple experience on developing Staff
- Ability to identify and problem solve, set expectation, goals, and delegate
- Strong verbal and written communications skills
- Possess strong interpersonal skills to communicate with confidence
- Must be an excellent organizer and problem solver with strong project management skills
- Must be able to work flexible days and hours; including nights, weekends, and holidays
- Competent trainer and motivator
- Fast Learner
- Competent with excel and power point
- Computer and technology savyy, this position is a high technology interaction.
- MindBody Software experience a plus
- Experience with driving operations through business statistics is a plus.
Apply today to see if the Amazing Lash Studio® brand is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career!
