Now hiring a regional Guest Relations Membership Representative at Amazing Lash Studio! This position would be held in-studio at our Tempe Marketplace Location.
The Amazing Lash Studio brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence so our guests will look and feel AMAZING!
Guest Relations Membership Representative Benefits:
- $16+ per Hour
- Paid Time Off (PTO)
- Paid Sick Time
- Medical, Dental & Vision Insurance
- FREE monthly Lash Services
- and a FUN place to work!
Guest Relations Membership Representative Responsibilities:
- Saving membership cancellations by problem solving
- Scheduled phone calls to review membership processes & paperwork
- Process all Membership Cancellation Forms
- Process all Membership Freeze Requests
- Handle all Merchant Service Chargeback Disputes
- Manage all declined membership accounts & payments
Guest Relations Membership Representative Qualifications:
- Customer service oriented
- Able to handle difficult calls and problem solve
- Ability to multitask
- Outstanding phone etiquette
- Ability to stay positive and professional during diffucult situations
- Strong verbal and written communications skills
- Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
- Must be an excellent organizer and problem solver with strong project management skills
- MindBody Software experience a plus
Apply today to see if the Amazing Lash Studio brand is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career!