Hiring immediately for a retail sales associate / customer service representative in the beauty industry. The Amazing Lash Studio® brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication, and excellence so our guests will look and feel AMAZING!
Retail Sales Associate / Customer Service Representative Benefits:
- Competitive compensation plan and bonus opportunities depending on performance.
- Free eyelash extension services including volume upgrades
- Membership sales bonus
- Flexible hours
- Discounts on all retail products
- Be a part of a supportive, growing team
- Continuous training to grow as a professional
Retail Sales Associate / Customer Service Representative Responsibilities:
- Promoting and selling Amazing Lash Studio® Membership and retail products to guests
- Assist Studio Manager with retaining current members
- Consistently creates a friendly environment for guests by welcoming and assisting as well as quickly responding to customer questions and needs
- Answers phone calls, book appointments, and enthusiastically greeting guests
- Assist in administrative tasks including filing and data entry of guests records and surveys
- Prepare guest records for treatments
- Participate in special events to help promote the studio
- Maintains cleaning, organizing, and maintenance of lobby and studio public areas
- Maintains quality service by enforcing organization standards
Retail Sales Associate / Customer Service Representative Qualifications:
- Customer service oriented
- Results oriented, metrics driven
- Sales experience preferred
- Basic computer skills
- Ability to multitask
- Must be outgoing, positive, cheerful, engaging, energetic, and resourceful
- Strong verbal and written communications skills
- Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
- Must be an excellent organizer and problem solver with strong project management skills
- Must be able to work flexible days and hours; including nights, weekends, and some holidays
- MINDBODY experience a plus
- Experience in a membership based salon or spa a plus
