Hiring for a management position with growth opportunities in the Beauty industry? Amazing Lash Studio® is looking for a sales manager / operations manager to oversee sales and operations for an eyelash extension and eyebrow service studio. Contact us today!
Amazing Lash Studio® Manager Benefits:
- Competitive pay and bonus structure
- $15-$25 per hr. ($28,800-$48,000)
- Free and discounted services/products
- W2 pay structure
Responsibilities
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- Act as operations manager to oversee and manage all aspects of Amazing Lash Studio Memphis East
- Ensure a high level of service and execution of organizational standards
- Act as main sales manager and sales trainer by identifying training needs and providing ongoing training, coaching, and role-playing opportunities to the team as needed
- Sales management duties include management and motivation to set, achieve and exceed personal, team and individual sales/retail goals.
- Assist Franchisee in interpreting performance indicator data, setting and achieving studio membership, retention, and marketing goals
- Consistently creates a friendly, professional, and impeccably clean environment for guests
- Demonstrates desired behavior for staff including focus on membership sales, customer service, cash management, retail sales, member retention, staff interaction, and timely follow-up with guests.
- Provides strong leadership / management presence while implementing problem solving skills
- Maintains quality service by enforcing organization standards
- Coaches and trains sales associates and esthetician/cosmetologist staff on customer service and the sales/operations process
- Manages staff schedules and Inventory management
Manager Qualifications
- Experience in management including but not limited to experience as a sales manager, operations manager, or general manager
- Experience in managing a team of 8-15 employees (scheduling, on-going training, incentive plans, setting goals, accountability procedures etc.)
- Has excellent leadership, general manager, and sales manager skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
- Implement structure, policies, and procedures. Customer Service oriented
- Ability to identify and problem solve, set expectation, goals, and delegate
- Strong verbal and written communications skills
- Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
- Must be an excellent organizer and problem solver with strong project management skills
- Must be able to work flexible days and hours, including nights, weekends, and holidays
- Competent trainer and motivator. Mind Body Salon Software experience a plus
- Experience in beauty, luxury brands and fashion industry a plus
Apply today to see if Amazing Lash Studio brand is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career!