Hiring for a Studio Manager position with growth opportunities in the Beauty industry? Amazing Lash Studio Memphis East is looking for a sales manager / operations manager to oversee sales and operations for an eyelash extension and eyebrow service studio. Contact us today!
- Amazing Lash Studio® Manager Benefits:
- Competitive pay and bonus structure
- $15-16.50 per hr.($28,800-$31,680.00)
- Free and discount services/products
- W2 pay structure
Responsibilities
- Act as operations manager to oversee and manage all aspects of Amazing Lash Studio Memphis East
- Ensure a high level of service and execution of organizational standards
- Act as main sales manager and sales trainer by identifying training needs and providing ongoing training, coaching, and role-playing opportunities to the team as needed
- Sales management duties include management and motivation to set, achieve and exceed personal, team and individual sales/retail goals.
- Assist Franchisee in interpreting performance indicator data, setting and achieving studio membership, retention, and marketing goals
- Consistently creates a friendly, professional, and impeccably clean environment for guests
- Demonstrates desired behavior for staff including focus on membership sales, customer service, cash management, retail sales, member retention, staff interaction, and timely follow-up with guests.
- Provides strong leadership / management presence while implementing problem solving skills
- Maintains quality service by enforcing organization standards
- Coaches and trains sales associates and esthetician/cosmetologist staff on customer service and the sales/operations process
- Manages staff schedule
Manager Qualifications
- Experience in management including but not limited to experience as a sales manager, operations manager, and/or general manager.
- Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
- Implement structure, policies, and procedures.
- Customer Service oriented
- Ability to identify and problem solve, set expectation, goals, and delegate
- Strong verbal and written communications skills
- Possess strong interpersonal skills to communicate with confidence
- Must be an excellent organizer and problem solver with strong project management skills
- Must be able to work flexible days and hours; including nights, weekends, and holidays
- Competent trainer and motivator
- MindBody Software experience a plus
- Experience in managing a team of 8-15 employees (scheduling, on-going training, incentive plans, setting goals, accountability procedures etc.)
- Experience in beauty, luxury brands and fashion industry a plus
Apply today to see if the Amazing Lash Studio® brand is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career!
