Assistant Front Desk Manager

Requisition Post Information* : Posted Date 1 month ago(12/21/2021 7:01 PM)
Requisition ID
2021-4206
# of Openings
1
Job Locations
US-WA-Seattle
Category (Portal Searching)
Customer Service/Sales
Benefit Eligibility
Free Services, Other, Retail Discounts

Overview

Hiring Immediately for an Assistant Manager to lead the front desk team.

The Amazing Lash Studio® brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication, and excellence so our guests will look and feel AMAZING!

Responsibilities

Management Responsibilities

· Manage and oversee the front desk aspects of studio operations.

· Assistant manager duties include ensuring a high level of service, and execution of organizational standards.

· Acts as main sales manager and sales trainer by identifying training needs and providing ongoing training, coaching, and role-playing opportunities to the team as needed

· Sales management duties include management and motivation to set, achieve, and exceed personal, team, and individual membership sales and retail sales goals.

· Assists Studio Director in setting and achieving membership and retail sales goals

· Consistently creates a friendly environment for guests by greeting, assisting, and quickly responding to customer questions and needs

· Demonstrates desired behavior for staff including focus on membership sales, customer service, cash management, retail sales, member retention, staff interaction, and follow-up with guests.

· Provides strong leadership / management presence

· Maintains quality service by enforcing organization standards

· Coaches and trains sales associates on proper customer service, sales, and operations process

· Inventory management

· Maintains an impeccable and clean studio

Qualifications

Manager Qualifications:

· Prefer but not mandatory: experience in management including but not limited to experience as a sales manager, front desk lead, or key holder.

· Has excellent leadership and sales management skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.

· Implement structure, policies, and procedures.

· Customer Service oriented

· Ability to identify and problem solve, set expectation, goals, and delegate

· Strong verbal and written communications skills

· Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers

· Must be an excellent organizer and problem solver with strong project management skills

· Must be able to work flexible days and hours; including nights, weekends, and holidays

· Competent trainer and motivator

Apply today to see if Amazing Lash Studio® Seattle is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career!

Benefits

mazing Lash Assistant Studio Manager Benefits:
- Competitive pay and bonus structure
- Free and discounted services
- Leadership Training
- Amazing Team and Culture

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