Studio Director

Requisition Post Information* : Posted Date 5 days ago(1/13/2022 1:36 PM)
Requisition ID
2022-4329
# of Openings
1
Job Locations
US-AZ-Phoenix (Paradise Valley)
Category (Portal Searching)
Management
Benefit Eligibility
Dental, Free Services, Medical, Other, Paid Time Off, Retail Discounts, Vision

Overview

Hiring Immediately for a studio director in the beauty industry. The Amazing Lash Studio brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence so our guests will look and feel AMAZING! Contact us today!

Responsibilities

  • Act as the general manager / operations manager of the Amazing Lash Studio location: Manage and oversee all aspects of studio operations.
  • Operations manager duties include ensuring a high level of service, and execution of organizational standards.
  • Acts as main sales manager and sales trainer by identifying training needs and providing ongoing training, coaching, and role-playing opportunities to the team as needed
  • Sales management duties include management and motivation to set, achieve, and exceed personal, team, and individual membership sales and retail sales goals.
  • Assists studio owner in setting and achieving membership and retail sales goals
  • Consistently creates a friendly environment for guests by greeting, assisting, and quickly responding to customer questions and needs
  • Demonstrates desired behavior for staff including focus on membership sales, customer service, cash management, retail sales, member retention, staff interaction, and follow-up with guests.
  • Provides strong leadership / management presence
  • Maintains quality service by enforcing organization standards
  • Coaches and trains sales associates / customer service and esthetician and cosmetologist staff on the sales and operations process
  • Manages sales associates / customer service and esthetician and cosmetologist staff and schedules
  • Inventory management
  • Maintains an impeccable and clean studio

Qualifications

  • 2-Years+ Experience in Spa / Salon Management.
  • Open Availability to take ownership of scheduling needs to ensure studio is properly staffed.
  • Has excellent leadership, general manager, and sales manager skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
  • Implement structure, policies, and procedures.
  • Customer Service oriented
  • Ability to identify and problem solve, set expectation, goals, and delegate
  • Strong verbal and written communications skills
  • Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
  • Must be an excellent organizer and problem solver with strong project management skills
  • Must be able to work flexible days and hours; including nights, weekends, and holidays
  • Competent trainer and motivator
  • Mindbody Online Software experience a plus

 

Apply today to see if Amazing Lash Studio Tempe Marketplace�is a great fit for you.� We would love to meet you and discuss the possibility of a long and rewarding career!

Benefits

- Competitive Pay and Bonus Structure
- Medical, Dental & Vision Insurance
- Paid Time Off (PTO)
- Free and discounted services

Legal Disclaimer

Each Elements Massage® studio is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. Elements Therapeutic Massage, LLC (ETM) is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Benefits vary by independently owned and operated Elements Massage® studios. Elements Massage® and Elements Massage + design are registered trademarks owned by ETM.

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