Hiring immediately for an experienced sales associate / customer service representative in the beauty industry. Join our Amazing Team at the new Uptown Boca Plaza in West Boca Raton.
The Amazing Lash Studio® brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence so our guests will look and feel AMAZING!
Sales Associate / Customer Service Representative Benefits:
- Competitive compensation plan with potential to earn between $14 and $17 per hour based on performance
- Paid Time Off (After 90 days)
- Free eyelash services including volume upgrades
- Membership sales bonus
- Flexible Hours
- Work in a fun environment
- Be part of a growing successful team
- Employee pricing on all retail products
- Clear career path to grow as a professional
- Benefits package available
- Ongoing training
Retail Sales Associate / Customer Service Representative Responsibilities
- Promote and Sell our Amazing Lash Studio Membership and retail products to guests
- Assists Studio Manager with day to day Front Desk operations
- Answers phone calls, book appointments, and enthusiastically greeting guests
- Manage and Review Daily "Lead to Prospect" lists to assist building of appointments
- Review monthly customer/member report metrics to ensure customer satisfaction and retain current members
- Create a friendly environment for guests by welcoming and assisting them.
- Build positive relashionships with our guests and respond to customer questions and needs
- Assist in administrative tasks including filing and data entry of guests records
- Prepare guest records for treatments
- Maintains cleaning, organizing, and maintenance of lobby and studio public areas
- Maintains quality service by enforcing organization standards
Retail Sales Associate / Customer Service Representative Qualifications:
- Five Years Customer Service / Sales experience
- Experience working in Salon Environment
- Customer service oriented
- Results oriented, metrics driven
- Membership Sales experience preferred
- Ability to multitask
- Must be outgoing, positive, cheerful, engaging, energetic, and resourceful
- Strong verbal and written communications skills
- Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
- Must be an excellent organizer and problem solver with strong project management skills
- Must be able to work flexible days and hours; including nights, weekends, and holidays
- Amazing Lash Studio Experience a plus
- Mindbody Salon Software experience a plus
Apply today to see if the Amazing Lash Studio® brand is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career!
