General Manager | Sales / Operations Manager

Requisition Post Information* : Posted Date 4 weeks ago(9/7/2022 1:43 AM)
Requisition ID
2022-9904
# of Openings
1
Job Locations
US-CO-Fort Collins
Category (Portal Searching)
Management
Benefit Eligibility
Free Services, Other, Paid Time Off, Retail Discounts, Sign On Bonus

Overview

PLEASE READ THIS SAMPLE  POSTING AND EDIT IT TO MEET YOUR STUDIO’S SPECIFIC POSITION DETAILS AND REQUIREMENTS.

Looking for a management position with growth opportunities in the Beauty industry?  Amazing Lash Studio® is looking for a sales manager / operations manager to oversee sales and operations for an eyelash extension and eyebrow service studio. Contact us today!

Amazing Lash Studio® Manager Benefits:

  • Competitive pay and bonus structure
  • Paid Time Off (PTO)
  • Free and discounted services
  • Bonus/commision structure after hitting monthly sales goals

Manager Qualifications

  • Experience in management including but not limited to experience as a sales manager, operations manager, and/or general manager.
  • Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
  • Implement structure, policies, and procedures.
  • Customer Service oriented
  • Ability to identify and problem solve, set expectation, goals, and delegate
  • Strong verbal and written communications skills
  • Possess strong interpersonal skills to communicate with confidence
  • Must be an excellent organizer and problem solver with strong project management skills
  • Must be able to work flexible days and hours; including nights, weekends, and holidays
  • Competent trainer and motivator
  • MindBody Software experience a plus
  • Social Media managing experience
  • Ability to market B2B experience is a plus
  • Leadership skills area must with a passion to develop  people and business

    • Have a good  understanding of ALL the services that we provide at the  soter and meet service income goals with comprehensive knowledge of position & high performance
    • Provide and being able to coach at the spot on EXCELLENT services to all clients
    • Responsible for recruiting, interviewing, hiring, onboarding all staff, and training of Lash Consultants
    • Manage all staff: scheduling, monitoring attendance & performance, and providing mentoring & instruction when a staff is not meeting the KPI expectations
    • Set and lead the team to hit monthly membership sales goals
    • Perform inventory, ordering, receiving and equipment needs and janitorial supplies
    • Serve as a management representative for customer complaints
    • Partner with Front Desk Leads to maintain shop expectations
    • Provide weekly and monthly reporting to upper management on sales, staff performance and studio needs
    • Constantly looking for opportunities to market for the studio and our services
    • Social media posts/stories/reels/TikTok, coaching and monitoring all LC’s to help with social media posts
    • Collect photos from lash stylist daily for social media needs, effectively communicate with all staff regarding self promoting and store promoting on monthly specials
    • B2B marketing and building relationship within the community
    • Assist with other duties as assigned by owner
    • Plan and hold monthly meetings with all staffs in the studio to go over sales goals and performance of each team member
    • Conduct 30/60/90 day individual evaluations with stylists and LCs, go over their metrics and KPI performance
    • Help and coach LC and LS on how to achieve their KPI and metric goals

 

Apply today to see if the Amazing Lash Studio® brand  is a great fit for you.  We would love to meet you and discuss the possibility of a long and rewarding career!

Legal Disclaimer

©2021 Amazing Lash Franchise, LLC (“ALF”). Each Amazing Lash Studio® location is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. ALF is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners’ studios are their employees, not those of ALF. Confidential. Unauthorized duplication, dissemination, distribution, or use of this material is strictly prohibited. Amazing Lash Studio® and Amazing Lash Studio + design are registered trademarks owned by ALF.

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